This is one of the procedures covered in Small Claims in Massachusetts: Court, Limits, and Appeals. After the statement of small claim is filed and a hearing date is set, either side can subpoena witnesses or records they need to prove the case. This article walks through who issues subpoenas in small claims, how to complete and serve them, what witness fees apply, and what the court can do when a witness ignores the summons.
When a subpoena is needed
Small claims is designed to be informal, and most cases proceed on the parties’ own testimony and whatever documents they bring to the hearing. A subpoena enters the picture in two situations.
The first is a witness with facts a party needs who will not appear voluntarily. The second is records held by a third party (a bank, employer, repair shop, or government office) that a party cannot obtain on their own. In both situations, the subpoena is a court order requiring the recipient to appear at the hearing, produce documents, or both. A general overview of the device is collected at Cornell LII’s entry on the subpoena.
A cooperative witness who plans to appear does not need a subpoena to be compelled, but parties sometimes subpoena friendly witnesses anyway. Employers in Massachusetts are required to allow time off for an employee under subpoena, and a served subpoena is what some witnesses use to claim travel reimbursement or to document the obligation to their employer.
Who can issue a subpoena in small claims
Under M.G.L. c. 233 § 1, the clerk of any court of record and any notary public may issue subpoenas for witnesses to attend a judicial proceeding. In a small claims case, the practical sources are three:
- The clerk’s office of the court where the case is pending. A self-represented party can bring the blank subpoena to the clerk, who fills in the case caption, signs, and applies the court seal.
- A Massachusetts notary public. Any notary commissioned by the Secretary of the Commonwealth may sign and issue a subpoena. The notary seal is sufficient authority.
- An attorney of record. Under
M.G.L. c. 233 § 2, an attorney may issue and sign a subpoena as an officer of the court. This route is uncommon in small claims, where attorney representation is limited.
The Uniform Small Claims Rules govern procedure in District Court, Boston Municipal Court, and Housing Court small claims sessions, and they apply Mass. R. Civ. P. 45 to the form, contents, and service of subpoenas. The same form (CJ-D 309 or its current Trial Court equivalent) is used across the three divisions.
Witness subpoenas versus subpoenas duces tecum
Massachusetts uses one combined subpoena form that can command three things:
- Testimony. The witness appears at the hearing and testifies.
- Production of documents (a subpoena duces tecum). The witness brings specified records to the hearing.
- Both. The witness appears and brings documents.
Documents to be produced are listed on a schedule attached to the subpoena. The list must describe the documents with reasonable specificity. A subpoena that calls for “all records related to the dispute” is overly broad and likely to be quashed. A subpoena that asks for “all invoices and payment records for account number 12345 from January 1, 2025 through May 31, 2025” is specific enough to enforce.
Some records carry additional privacy protections that override a bare subpoena. Medical records held by a HIPAA-covered provider require either patient authorization or a court order specifically authorizing release. Financial records held by a bank trigger notice procedures under federal law for certain customers. Personnel and student records have their own state and federal protections. For everyday small claims records (invoices, contracts, photographs, repair estimates, vehicle records), none of these regimes apply, and a properly served subpoena is sufficient.
How to complete and serve a subpoena
The mechanics are the same whether the case is in the District Court, Boston Municipal Court, or Housing Court small claims session, all of which operate under the Uniform Small Claims Rules referenced in M.G.L. c. 218 § 21.
Get the blank subpoena form
Use the Trial Court’s witness subpoena form (CJ-D 309 or the equivalent for the hearing division). Blank forms are available at the clerk’s office and on the Trial Court website. The case caption (court division, case number, plaintiff, defendant) must match the small claims docket exactly.
Fill in the witness information and command
List the witness’s full legal name and street address. State the date, time, and address of the hearing. If documents are being demanded, attach a separate schedule that lists the records by category, date range, or identifier.
Have the subpoena signed and sealed
Take or mail the completed form to the clerk of the court where the case is pending, or to a notary public. The clerk affixes the court seal; a notary uses the notary seal. Either signature makes the subpoena enforceable.
Arrange personal service
A subpoena is served by hand-delivery to the witness by a constable, sheriff’s deputy, or any person 18 or older who is not a party to the case. Mailing a subpoena is not service. Constable and sheriff service is billed at per-service rates that vary by county and mileage.
Tender the witness fee at service
The statutory witness fee under
M.G.L. c. 233 § 3must be tendered to the witness at the moment of service. A subpoena handed over without the fee is unenforceable against the witness. Cash is the safest tender because it leaves no question that the fee was paid.File the proof of service
The server completes a return of service on the back of the subpoena describing who was served, when, where, and how, and signs it. The original goes back to the issuing court before the hearing date.
Witness fees, timing, and confidential records
The statutory witness fee covers a witness’s daily attendance and a round-trip travel allowance. The amount is set by M.G.L. c. 233 § 3 and the related Trial Court fee schedule. The fees are modest and flat-rate; they do not approximate the witness’s actual lost wages. As of 2026, the figures remain at the statutory baseline.
There is no rigid service deadline for small claims subpoenas, but the witness needs reasonable notice. Service one or two days before a hearing risks the witness moving to quash the subpoena, the court refusing to enforce it, or the witness simply not appearing without consequence because the court agrees the notice was too short.
A party who cannot afford the witness fee and service costs can apply for in-forma-pauperis relief under the Massachusetts civil indigency statute. Approved applicants can have the clerk issue subpoenas and arrange service without paying these costs.
When a witness ignores the subpoena
A witness who has been properly served and tendered the fee, and who then fails to appear, is in contempt of court. Under Mass. R. Civ. P. 45, a court can issue a capias (an arrest warrant) directing a sheriff or constable to bring the absent witness before the court, and the witness can be fined or jailed for contempt.
In small claims practice, the more common response from the judge is a continuance: the hearing is reset, the subpoenaing party is instructed to re-serve or seek a capias, and the witness gets one more chance to comply. Capias warrants tend to issue only when the testimony is genuinely essential and the subpoenaing party can show the witness was properly served, the fee was tendered, and the witness has no valid reason for non-appearance.
A witness who has a legitimate objection (privilege, undue burden, lack of personal knowledge) can file a motion to quash the subpoena before the hearing rather than ignore it. The motion goes to the judge assigned to the case and is decided in the small claims session.
Frequently asked questions
Can I subpoena the other party in the case?
The opposing party is already required to appear at the hearing by virtue of being a party, so a subpoena to compel appearance is unnecessary. A subpoena duces tecum can still be useful to require the opposing party to bring specific documents to the hearing. A party-witness is not entitled to the statutory witness fee for their own appearance.
Does a Massachusetts subpoena reach a witness in another state?
A Massachusetts state-court subpoena is enforceable only within Massachusetts. To compel an out-of-state witness, the procedure is the Uniform Interstate Depositions and Discovery Act, codified at M.G.L. c. 223A § 11 and adopted by the witness’s home state. This is rarely practical in small claims because the witness still has to travel; written statements, business records, or a continuance to take the witness’s testimony remotely are more common.
Can I subpoena records without making the witness appear?
Yes. A subpoena duces tecum can require production of documents without testimony. The records may be delivered by mail or in person before the hearing, depending on what the subpoena specifies. Some courts allow the records to be produced directly to the clerk and reviewed at the hearing without the custodian’s appearance.
What if the constable cannot find the witness?
A subpoena is enforceable only against a witness who was actually served. If service cannot be completed, the options are a continuance to make further attempts, presenting the case without the witness, or relying on substitute evidence such as a written statement, business records, or another witness. There is no leave-and-mail substitute-service mechanism for trial subpoenas equivalent to the rules for serving original process.
How much does it cost to issue and serve a subpoena?
The court clerk and notaries do not charge a fee to sign a subpoena. Constable or sheriff service carries a per-service fee plus mileage that varies by county. The statutory witness fee tendered with service is a separate, smaller amount set by M.G.L. c. 233 § 3. A prevailing plaintiff can request taxable costs of service in the judgment, but witness fees themselves are not typically reimbursed.